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EU Product Liability Directive: what changes for robots from 9 December 2026

By Robot Distribution editorial teamPublished 6 min read

IN BRIEF

Directive (EU) 2024/2853 applies to products placed on the market or put into service after 9 December 2026, 44 days from today. It treats software and AI as products, covers defects caused by updates or missing security updates, and makes the importer liable for robots made outside the EU. Injured persons can claim for 10 years.

A white reception robot with a screen greeting a family with a pushchair in a shopping centre gallery

9 December 2026: the new rules apply

Directive (EU) 2024/2853 of 23 October 2024 on liability for defective products was published in the Official Journal on 18 November 2024. It replaces Directive 85/374/EEC, which had governed product liability in Europe since 1985.

According to its Article 2, the directive applies to products placed on the market or put into service after 9 December 2026. Member states must transpose it into national law by the same date, and the 1985 directive still applies to products placed on the market before it, according to the European Commission.

Key dates and periods of Directive (EU) 2024/2853
ItemDate or period
Entry into force8 December 2024
Transposition deadline for member states9 December 2026
Products coveredPlaced on the market or put into service after 9 December 2026
Time to bring a claim3 years from knowledge of the damage, the defect and the liable operator
Liability expires10 years after the product is placed on the market or put into service
Slowly emerging bodily injury25 years

Software, updates and AI become part of the product

Article 4 of the directive includes software and digital manufacturing files in the definition of a product. The European Commission states that all types of software are covered, including applications, operating systems and AI systems. A "related service", a digital service integrated into or interconnected with a product, is also taken into account.

For a robot, this means that navigation software, a fleet management application or a remote service can be at the origin of a defect, not only the mechanical parts.

  • Article 7 lists the circumstances used to judge whether a product is defective, including its ability to continue to learn or acquire new features after it is placed on the market.
  • The reasonably foreseeable effect of other products used with it, including by interconnection, is also considered.
  • So are the cybersecurity requirements relevant to safety.
  • Under Article 11(2), a manufacturer cannot escape liability when the defect comes from software, including updates or upgrades, or from the lack of a software update needed to maintain safety, where these are within its control.

Who answers for a defective robot

The manufacturer remains the first operator liable. The directive adds a chain of EU-based operators so that an injured person always has someone to claim against when the manufacturer is established outside the EU.

Economic operators liable under Article 8 of Directive (EU) 2024/2853
OperatorWhen it is liable
ManufacturerFor a defective product, and for a defective component integrated or interconnected under its control
Importer or authorised representativeWhen the manufacturer is established outside the EU
Fulfilment service providerWhen the manufacturer is outside the EU and there is no EU importer or authorised representative
DistributorWhen it does not identify an EU-based liable operator within one month of a request
Anyone who substantially modifies the productConsidered the manufacturer, when the modification is made outside the manufacturer's control

The last line matters for robots: a remanufactured or substantially modified product is considered a new product, according to the Commission. The same idea exists in the Machinery Regulation, which applies on 20 January 2027: see our news on the Machinery Regulation countdown.

Easier proof for injured persons

Only natural persons can claim compensation under the directive, according to the European Parliament. For a company that uses robots, the people concerned are mainly its employees, visitors, patients or customers. Compensable damage covers death and bodily injury, including medically recognised harm to psychological health, damage to property, and the destruction or corruption of data not used for professional purposes.

The claimant must still prove the defect, the damage and the causal link. But the defect is presumed in three cases:

  • the defendant does not disclose the relevant evidence a court has ordered;
  • the product does not comply with mandatory EU or national safety requirements;
  • the damage was caused by an obvious malfunction during reasonably foreseeable use or under normal circumstances.

Where proof is excessively difficult, a court may only require the claimant to show that the defect or the causal link is likely.

Transposition in France

In France, the 1985 directive is transposed in Articles 1245 to 1245-17 of the Civil Code, which will have to be amended. In its answer to a written question published on 12 May 2026, the Ministry of Justice called meeting the deadline "a priority for the Government" and said that a dedicated text was being considered, outside any wider reform of civil liability.

Because the directive is a maximum harmonisation text, the French rules should closely follow the European text. Companies should check the final French text when it is published.

What robot buyers should check now

  1. For each robot to be delivered after 9 December 2026, identify the EU-based operator: manufacturer, importer or authorised representative.
  2. Ask how software updates, including security updates, are supplied, for how long, and who installs them.
  3. Keep a record of the software versions installed on each robot and of the updates applied.
  4. Before adding a module or third-party software, check that the change is covered by the manufacturer's instructions.
  5. For rented or RaaS robots, agree in writing who handles updates and modifications.
  6. Review your insurance cover with your broker in light of the new rules.

Robot Distribution imports and distributes professional robots in Europe. For a robot to be delivered after 9 December 2026, state the planned delivery date in your quote request so the right documents are prepared.

Sources

  1. Directive (EU) 2024/2853 on liability for defective products, OJ L, 18.11.2024 · EUR-Lex · accessed
  2. Liability for defective products · European Commission · accessed
  3. Liability for defective products, summary of the final act (procedure 2022/0302(COD)) · European Parliament, Legislative Observatory · accessed
  4. Question écrite n° 11448 et réponse du ministère de la Justice (JO, 12 mai 2026) · Assemblée nationale · accessed

General information, not legal advice.

FAQ

Readers' questions.

When does the new EU Product Liability Directive apply?

Directive (EU) 2024/2853 applies to products placed on the market or put into service after 9 December 2026. Products placed on the market before that date remain under Directive 85/374/EEC.

Is robot software covered by product liability?

Yes. The directive includes software in the definition of a product, including operating systems, applications and AI systems. Defects caused by updates, or by a missing security update within the manufacturer's control, are covered.

Who is liable for a robot made outside the EU?

The manufacturer remains liable. An injured person can also claim against the EU importer or authorised representative, or, if there is none, the fulfilment service provider. A distributor is liable only if it does not name an EU-based operator within one month.

Does modifying a robot change who is liable?

It can. A person who substantially modifies a product outside the manufacturer's control is considered its manufacturer under Article 8 of the directive.

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